Anxious dogs. Crying cats. A packed lobby. Your front desk is overwhelmed.

Face2me starts at $599/month for a single-location clinic (Starter plan), with setup from $2,000. Clinics with up to three locations run $999/month (setup from $8,000), and multi-location hospital groups pay $1,500+/month per location with custom setup. Pricing is month-to-month with no annual contract — hardware, software, and support are included, and hardware is returned if you cancel.

Face2me doesn't have an out-of-the-box connector for veterinary systems like Cornerstone or AVImark. Its built-in integrations currently cover platforms such as Dentrix, Eaglesoft, and AthenaHealth, plus Stripe terminal for card payments. For veterinary clinics, the Face2me team builds a custom API integration with your practice management system during onboarding, so check-in and appointment lookup connect to your existing records — no manual re-entry required.

Go-live takes 7-10 business days from signing. The Face2me team visits your clinic on-site to install the kiosk, build a custom API integration with your practice management system, and configure check-in flows for your specific workflow — including multi-pet households and intake forms.

Face2me checks in pet parents at a kiosk instead of a crowded front desk line, pulling up each appointment automatically and letting staff know a pet has arrived via instant notification — reducing the front-desk bottleneck that stresses anxious animals and their owners. Faster, self-serve check-in means less time standing in a packed lobby, which cuts down on barking, pacing, and frustration that lead to bad reviews.

Yes. Face2me's check-in flow supports appointment lookup and intake forms/consent for multiple pets from the same household in one session, so owners aren't re-entering their information animal by animal. The kiosk verifies each appointment with 99.2% name-match accuracy and notifies staff automatically when the family arrives, keeping multi-pet check-ins fast even during busy hours.

Face2me sends automated SMS reminders for vaccinations and wellness exams, which helps close the gap between scheduled and completed visits — clinics using Face2me's SMS reminders see roughly a 40% reduction in no-shows overall. Consistent, automatic follow-up means fewer missed vaccination appointments falling through the cracks, protecting the recurring revenue tied to preventive care visits.