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Healthcare

Your hygienists lose 45 minutes a day because the front desk can't keep up.

Face2me checks patients in, verifies insurance, collects copays, and sends reminders — so your team focuses on mouths, not phones.

AI avatar for Dental Clinics

$3,500/mo

Average front desk salary you replace

90 sec

Average kiosk check-in (vs. 6 min manual)

40%

Reduction in no-shows with SMS reminders

Problems we solve for dental clinics

27% of patient calls go unanswered during procedures — each missed call costs $200+ in lost production

Insurance verification takes 8–12 minutes per patient and backs up the entire morning schedule

No-show rates hit 15–20% without same-day reminders, leaving chairs empty and revenue on the table

Bilingual patients struggle at check-in, leading to longer visits and lower satisfaction scores

What Face2me does as your dental receptionist

Patient check-in with ID scan, insurance card capture, and automatic eligibility verification
Copay and outstanding balance collection via Stripe terminal — before the patient sits down
Automated SMS reminders: appointment confirmations, same-day reminders, and post-visit follow-ups
Multilingual support for Spanish, Mandarin, Korean, and 27+ more languages — auto-detected
Real-time sync with Dentrix, Open Dental, or Eaglesoft — no double entry, no stale records

How it works — 3 steps

01

01

Custom avatar

We configure a dental receptionist avatar with your branding, voice, and workflows.

02

02

Place the kiosk

Tablet + stand at your location. Plug in and go live within days.

03

03

Automated operations

Your dental receptionist handles check-ins, questions, and reminders — 24/7.

ROI Bottom Line

Save $3,200/mo vs. a full-time receptionist while checking in 2x the patients per hour

Frequently asked questions — dental clinics

How much does an AI receptionist kiosk cost for a dental office?+

Face2me starts at $599 per month for the Starter plan, covering a single location, with setup from $2,000. Growth is $999 per month for up to 3 locations, with setup from $8,000. Enterprise runs $1,500 or more per month per location with custom setup. All plans are month-to-month, no annual contract, with hardware, software, and support included.

Does Face2me integrate with Dentrix, Open Dental, or Eaglesoft?+

Yes. Face2me integrates directly with Dentrix, Open Dental, and Eaglesoft, keeping patient records, appointments, and insurance data current without double entry. It also connects to a Stripe terminal for copay and balance collection at check-in, and the team builds custom API integrations for other practice management systems.

How long does it take to install a dental check-in kiosk?+

Go-live takes 7 to 10 business days. The Face2me team visits your practice on-site to install the kiosk and build the integration with your dental scheduling software, so check-in, insurance verification, and payment collection are all working correctly before the kiosk goes live in your lobby.

How can I reduce no-shows at my dental practice?+

Face2me's automated SMS reminders reduce no-show rates by about 40% by prompting patients ahead of their appointment without extra work from your front desk. Paired with fast kiosk check-in, insurance verification, and copay collection handled before the patient reaches the chair, the system keeps your schedule predictable and reduces the last-minute gaps that eat into daily production.

Why does insurance verification take so long at check-in?+

Manual insurance verification is one of the most time-consuming steps at check-in, often requiring staff to call payers directly or dig through portals. Face2me automates eligibility verification as part of kiosk check-in and syncs results directly into Dentrix, Open Dental, or Eaglesoft, so front-desk staff aren't on hold with an insurer and the patient's coverage is confirmed before they reach the chair.

Is an AI dental receptionist HIPAA compliant?+

Yes. Face2me is HIPAA compliant and includes a signed Business Associate Agreement at no extra cost. Every check-in, insurance verification, and payment action is logged, and the platform runs on 99.9% uptime infrastructure. Patient data is stored for 180 days and then automatically deleted, so your practice isn't holding PHI longer than necessary.

Ready to see it in action?

Book a 20-minute demo customized for dental clinics.