You pay $40K/year for someone to say 'welcome' and scan a barcode. There's a better way.
Face2me handles member check-in, class sign-ups, guest passes, and membership inquiries — zero staffing needed during off-peak hours.
$40K/yr
Front desk cost you eliminate
5 sec
Average member check-in time
30%
Guest-to-member conversion increase
Problems we solve for gyms & fitness studios
Front desk staff costs $35–45K/year, mostly for check-in and answering 'what time is yoga?'
Peak-hour bottlenecks frustrate members — 12% cite wait times in cancellation surveys
Guest pass tracking is manual, inconsistent, and loses conversion opportunities
Early morning and late night hours require staffing for a handful of members
What Face2me does as your gym front desk assistant
How it works — 3 steps
01
01
Custom avatar
We configure a gym front desk assistant avatar with your branding, voice, and workflows.
02
02
Place the kiosk
Tablet + stand at your location. Plug in and go live within days.
03
03
Automated operations
Your gym front desk assistant handles check-ins, questions, and reminders — 24/7.
ROI Bottom Line
Cut front desk costs by 70% and convert 30% more guest passes into memberships
Frequently asked questions — gyms & fitness studios
How much does gym check-in software cost?+
Face2me pricing starts at $599/month for the Starter plan (single location, setup from $2,000), $999/month for Growth (up to 3 locations, setup from $8,000), and $1,500+/month per location for Enterprise with custom setup. All plans are month-to-month with no annual contract, and include hardware, software, and support. Hardware is returned if you cancel.
Does Face2me work with Mindbody or ClubReady?+
Face2me integrates directly with Mindbody. For gyms and studios running ClubReady, ABC Fitness, Wodify, or another platform, the team builds a custom API integration during setup to sync member data, check-in, and billing. Members check in via name lookup, matched with 99.2% accuracy, right at the kiosk.
How long does it take to install a gym check-in kiosk?+
Go-live takes 7-10 business days from signup. The Face2me team visits your fitness studio in person to install the kiosk and build the integration with your member management system — direct with Mindbody, or via a custom API integration for platforms like ClubReady, ABC Fitness, or Wodify. No IT staff or in-house setup work is required on your end.
How does a check-in kiosk save a gym money compared to front desk staff?+
Front desk staffing is typically one of a gym's biggest fixed costs, especially across early mornings, evenings, and weekends. Face2me handles in-person check-in, member questions, and front-desk tasks for a flat monthly fee — $599 for a single location, $999 for up to three, or $1,500+ per location for Enterprise — with no annual contract and no added staffing costs for extended hours.
Can a check-in kiosk help convert gym guest passes into memberships?+
Face2me doesn't have a dedicated guest-pass conversion feature, but its staff notification and SMS reminder capabilities support the same goal: every guest check-in triggers an alert to staff, and SMS reminders are available for follow-up touchpoints, so conversion doesn't rely solely on someone remembering to call. Actual conversion lift varies by gym and follow-up process.
How does a kiosk reduce front desk lines during peak hours?+
At peak hours, members check in themselves at the kiosk using name lookup, matched with 99.2% accuracy, without waiting for a staffed desk. The kiosk can also pull up appointment details and notify staff when a member needs assistance, while a staff override panel lets your team step in for anything the kiosk can't resolve — clearing the bottleneck of a single front-desk line.
Ready to see it in action?
Book a 20-minute demo customized for gyms & fitness studios.