Your paralegal spends 2 hours a day on intake calls. That's billable time you're burning.
Face2me greets clients, collects case details and documents, manages attorney schedules, and maintains the professional impression your firm's reputation requires.
2 hrs/day
Paralegal time saved on intake
15 min
Average intake time reduced to 5 min
100%
Client confidentiality maintained at check-in
Problems we solve for law firms
Client intake takes 15–20 minutes of paralegal time — and often results in incomplete information
Attorneys lose billable hours managing their own calendars when the receptionist is busy
Walk-in consultations and phone inquiries compete for staff attention during court prep days
Confidentiality concerns mean clients are uncomfortable sharing case details in a busy lobby
What Face2me does as your law firm receptionist
How it works — 3 steps
01
01
Custom avatar
We configure a law firm receptionist avatar with your branding, voice, and workflows.
02
02
Place the kiosk
Tablet + stand at your location. Plug in and go live within days.
03
03
Automated operations
Your law firm receptionist handles check-ins, questions, and reminders — 24/7.
ROI Bottom Line
Save 2 hours of paralegal time daily and ensure complete, accurate intake on every case
Frequently asked questions — law firms
How much does an AI receptionist kiosk cost for a law firm?+
Face2me has three plans, month-to-month with no annual contract: Starter at $599/month (setup from $2,000) for a single office, Growth at $999/month (setup from $8,000) for up to three locations, and Enterprise at $1,500+/month per location with custom setup. Hardware, software, and support are included, and the kiosk is returned if you cancel.
Does Face2me integrate with Clio or MyCase?+
Face2me's built-in integrations are practice- and facility-management systems such as Dentrix, Open Dental, Eaglesoft, Opera PMS, Mews, Mindbody, and AthenaHealth, plus a Stripe terminal for payments — not legal-specific platforms like Clio or MyCase. For law firms, Face2me's team builds a custom API integration during onboarding, so intake data still flows automatically into your existing case management system.
How long does it take to set up an AI receptionist in a law office?+
Go-live takes 7 to 10 business days from signing. Face2me's team visits your office in person to install the kiosk and configure intake forms, appointment lookup, and any needed integrations, so it's ready to check in real clients from day one.
Can clients discuss confidential case details at the kiosk without the whole lobby hearing?+
Yes. Intake happens on the kiosk's private touchscreen, so clients enter responses directly instead of announcing case details within earshot of others in the waiting room. Every interaction is logged for accountability, and client data is automatically deleted after 180 days.
Can the kiosk collect documents like IDs and case paperwork during intake?+
Face2me digitizes intake and consent paperwork, so clients complete required forms on the touchscreen instead of on paper, and completed responses are available in your system before they reach a paralegal or attorney. Photographing or scanning documents such as IDs, contracts, or medical records isn't a current kiosk capability.
How does Face2me save paralegal time on intake?+
By automating check-in, intake forms, and payment collection, Face2me frees paralegals from repetitive data entry and follow-up calls for missing information. Completed intake is available in your system before the client reaches staff, so paralegals spend more time on billable case work instead of manual front-desk tasks.
Ready to see it in action?
Book a 20-minute demo customized for law firms.