Privacy Policy

1. Who We Are

Face2me ("we," "us," "our") provides AI-powered avatar kiosk solutions for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you fill out forms or request a demo.
• Usage data — pages visited, time spent, browser type, device information, and referring URLs collected through analytics tools.
• Chat data — messages exchanged with our AI chat widget to provide support and answer questions.
• Kiosk interaction data — anonymized interaction logs from deployed kiosks to improve service quality.

3. How We Use Your Information

• To respond to your inquiries and schedule demos
• To provide, maintain, and improve our services
• To send relevant updates about our products (with your consent)
• To analyze usage patterns and optimize our website
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website and services (e.g., analytics, email delivery, hosting). These providers are contractually obligated to protect your data.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. For healthcare clients, we maintain additional safeguards in compliance with HIPAA requirements.

6. Cookies & Analytics

We use privacy-friendly, first-party analytics to understand how our website is used. No third-party advertising cookies are placed on your device. You can disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Withdraw consent at any time

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at hello@Face2me.