Your patient is in pain. Your intake takes 12 minutes. That's 12 minutes too many.

Face2me starts at $599 per month for a single location on the Starter plan, with setup from $2,000. The Growth plan is $999 per month for up to 3 locations, setup from $8,000, and multi-location groups pay $1,500 or more per month per location on Enterprise, with custom setup. All plans are month-to-month, no annual contract, and hardware, software, and support are included; hardware is returned if you cancel.

Face2me integrates with AthenaHealth out of the box for appointment and patient data, plus a Stripe terminal for card payments. eClinicalWorks isn't a native integration today — for that or any other EHR or PM system, our team builds a custom API integration during setup so intake, insurance, and payment data sync directly with what your clinic already runs, with no duplicate data entry.

Go-live takes 7 to 10 business days from signing. Our team visits your clinic on-site to install the kiosk, connect it to your practice management system such as AthenaHealth, or build a custom API integration if needed, and configure check-in, intake forms, and insurance verification. Hardware, software, and support are all included in the monthly fee.

Yes. Patients complete check-in, intake forms, consent, and insurance verification directly on the touchscreen, and the kiosk automatically notifies staff once intake is done. That replaces manual paper forms and re-keying data into your system by hand. Staff can review or correct any entry through the override panel, so intake moves faster without adding front-desk workload.

Yes. Face2me's avatar detects a patient's spoken language automatically and continues the check-in and intake conversation in it, across more than 30 languages. That matters in urgent care, where details given in a second language are easy to mishear or mistranslate at a busy front desk. Patients complete intake forms and describe their reason for visit in their own language, and staff can review everything through the override panel.

Yes. Face2me is HIPAA compliant, with a signed Business Associate Agreement included at no extra cost. Every patient interaction and staff override is logged, uptime runs at 99.9%, and stored data is automatically deleted after 180 days. The kiosk handles check-in, intake forms, consent, insurance verification, and copay collection under the same safeguards required for any patient-facing system.