Your optician is verifying insurance instead of selling frames. That's $500 walking out the door.

Face2me starts at $599/month for a single-location practice (Starter plan), with setup from $2,000. Multi-location groups use Growth at $999/month for up to 3 locations (setup from $8,000), or Enterprise at $1,500+/month per location for larger groups with custom setup. Pricing is month-to-month with no annual contract, and hardware, software, and support are all included.

Face2me isn't a replacement for your practice management software — it's a kiosk that connects to the system you already run. Confirmed integrations include AthenaHealth and Stripe payment terminals, alongside PM and scheduling platforms across dental, medical, and hospitality settings. For optometry-specific systems like Eyefinity, OfficeMate, RevolutionEHR, or Crystal PM, the Face2me team builds a custom API integration during setup — your staff won't need to configure it.

Go-live takes 7-10 business days from signed agreement. The Face2me team visits your practice on-site to install the kiosk, connect it to your practice management system — including a custom API integration if you use an optometry-specific platform like Eyefinity or OfficeMate — and configure insurance verification workflows before your front desk starts using it.

Yes. Face2me runs automatic insurance eligibility verification at check-in, replacing manual calls to insurers with a process the kiosk completes in seconds. It also collects the pre-visit questionnaire — prescription history, symptoms, and contact lens preferences — at the same time, so front desk staff aren't tied up on hold with insurers.

Face2me doesn't sell frames or contacts directly, but it frees up staff time that supports sales. The kiosk handles check-in, insurance verification, and intake paperwork, so opticians spend less time on front-desk tasks and more time with patients on the optical floor. SMS appointment reminders also cut no-shows by about 40%, protecting exam volume that drives frame and contact lens sales.

Yes. Face2me is HIPAA compliant and includes a signed Business Associate Agreement at no extra cost. Every action on the kiosk is logged, and uptime runs at 99.9%. Patient data — including insurance verification results, intake forms, and payment records — is stored for 180 days and then automatically deleted.